SSE Networks (SSEN) has announced it is seeking support for a proposal to “strengthen reporting standards” and “improve transparency” across energy networks.
SSEN is proposing regulatory accounts should be published in an easily accessible format, with key performance indicators agreed to make it easier to compare performance with other operators.
The energy firm also suggest an open book approach on tax arrangements, pay and diversity.
Colin Nicol, managing director, SSEN, said: “Energy networks are an essential service operating in the public interest and it’s right that we are held to high standards of transparency, accountability and engagement.
“We’ve taken bold decisions in some areas already, such as signing up to the Fair Tax Mark but we know there is more still to do and we welcome working with Citizens Advice, as the independent voice of consumers, to seek views on how we, and the industry, can improve the visibility of our operations and our impacts.”
Citizens Advice welcomed the consultation, urging other network operators to “get involved”.
Stew Horne, Citizens Advice head of energy networks and systems, said: “Citizens Advice developed these principles to indicate whether RIIO2 will deliver for consumers. We welcome SSEN engaging with these important issues.
“This should help enrich the debate and ultimately deliver a better service for Great Britain’s energy consumers. We strongly encourage other networks to do the same.”
Last month, SSE and npower called off a hotly-tipped merger, blaming “challenging market conditions” and the Government’s price cap.
The companies said the deal has been affected by multiple factors, including the performance of their businesses, clarity on the final level of the Government’s default tariff cap and changing energy market conditions.