Chris O'Shea, the CEO of British Gas owner Centrica, has said his family was sent a package of excrement amid a bitter engineers' dispute.
Thousands of British Gas workers are to be balloted on strikes in a dispute over new contracts.
British Gas will avoid potentially costly enforcement by the energy regulator after agreeing to pay £1.73 million for not telling some customers they would need to top up their meter cards at a different shop until almost a month after the switch.
The threat of industrial action by workers at gas giant Centrica has come a step closer in a row over jobs and pay.
The company that owns the Warhammer tabletop game has become as valuable as the owner of Britain’s largest energy supplier.
British Gas owner Centrica blamed the new price cap in the UK as it swung into a major loss for the year.
British Gas owner Centrica has revealed it lost another 107,000 household accounts, as it also upped its annual cost savings by £50 million.
British Gas has won its appeal against regulator Ofgem over claims the way the energy price cap had been calculated was unfair, a court has ruled.
Centrica has announced plans to dispose of its interests in North Sea explorer Spirit Energy by the end of next year.
More than a dozen big name businesses have been suspended from the Government's Prompt Payment Code for failing to pay suppliers on time.
Households across the country have seen a combined £1.2 billion added to energy bills thanks to 42 price rises in the six months since the Government's flagship price cap was supposed to end rip-off bills, new research has found.
Scottish Gas owner Centrica suffered a sizable shareholder revolt over bosses’ pay at its annual general meeting (AGM) in London yesterday.
British Gas owner Centrica has warned unusually warm weather and a £70 million hit from the energy price cap will impact first half results as it also suffered a further customer exodus.
Institutional shareholders at energy giant Centrica are being urged to block a big pay rise for its chief executive.
Overall satisfaction with energy suppliers has fallen for the second year running after customers were battered by price rises and nine small firms collapsed, according to a survey.
British Gas has become the fourth "big six" supplier to announce it is to raise the cost of its standard variable tariff to match Ofgem's price cap.
Consumers are increasingly switching to small and medium sized energy providers and shunning the "Big Six", according to new figures.
British Gas owner Centrica has appointed a new chairman to lead it into its "next phase" as it struggles to retain customers.
The Big Six energy suppliers have seen profits fall for the first time since 2014 as customers flock to smaller competitors, but more than half of households remain on poor-value default deals, the regulator said.
Britain's energy watchdog is scrutinising suppliers over their complaints handling after finding more than half of customers remain unhappy with how grievances have been dealt with.
The latest threat to the dominance of Britain’s six biggest energy suppliers is coming from small technology companies that automatically switch consumers to the cheapest deal.
Energy giant British Gas has paid out £2.65 million after regulator Ofgem found it overcharged more than 94,000 customers switching provider and wrongly imposing exit fees on thousands of households.
British Gas customers still on the company's standard variable tariff (SVT) have been urged to switch to a cheaper deal or face an "infuriating" second price hike within the space of a few months.
The latest British Gas price hike follows similar recent rises from other suppliers affecting millions of households.
British Gas is raising the cost of its standard variable tariff (SVT) by 3.8% on October 1, the company has announced.