Businesses face disruption with end of Windows 7


Benjamin Franklin said: “By failing to prepare, you are preparing to fail” and, whilst this is a very frequently-quoted phrase which many of us in business will have heard countless times, it has never been more pertinent writes Bruce Skinner, Director of Alto.

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Co-operative Energy blames IT problems as it tops complaints list


Co-operative Energy has blamed ongoing problems with its new IT system after it received the highest ratio of complaints in the third quarter. The energy supplier upgraded its computer systems in March, with many customers complaining of being locked out of their online account or not receiving their bills following the switch. And new figures from the energy ombudsman revealed Co-operative Energy received 136 complaints per 100,000 customers in the three months to September, 50% higher than any other supplier.