Energy customers will automatically receive compensation from Wednesday if they suffer switching errors or if suppliers are late in refunding credit when they leave.
“Build it and they will come” was the resolute message in favour of a vital subsea electricity link pounded at the UK’s energy regulator in the Western Isles yesterday.
Small energy suppliers will have to undergo more stringent tests before they can set up shop in the UK under new plans drawn up by the regulator following a spate of recent failures.
The 20-year campaign to utilise the renewable energy assets of Shetland and the Western Isles to benefit the entire UK may be approaching end-game with outcomes still wide open.
Energy giant SSE has been fined £700,000 by regulator Ofgem for missing last year's target to install gas smart meters for customers.
The decision by energy regulator Ofgem to approve a smaller interconnector to the Western Isles than the Shetland Isles has been criticised by a renewable energy trade body.
Plans for a subsea electricity cable linking Shetland to the mainland have been provisionally approved by the energy regulator.
Brilliant Energy has become the latest small energy supplier to go bust, leaving thousands of customers in limbo.
Ofgem has threatened Avro Energy with a ban from taking on new customers if it has not signed up to a new smart meter wireless network by the end of May.
Small energy supplier Solarplicity has been banned by Ofgem from taking on new customers and increasing direct debits payments as a result of poor customer service.
The UK onshore wind sector faces "almost total shutdown" unless support is increased, according to a Scottish renewable energy trade body.
Economy Energy has been banned by Ofgem from taking on new customers until it resolves customer service issues.
Energy regulator Ofgem has asked SSE Networks (SSEN) to make alterations to a plan for a high voltage energy link from Orkney to the Scottish mainland.
Homes and businesses that generate their own electricity could end up paying extra charges under proposals set out by the energy watchdog to overhaul Britain's energy network fees.
Workers union GMB has hit out at a "lax" Ofgem green energy subsidy scheme, calling for it to be scrapped.
Ofgem said it has opened tender for ownership of the transmision link connecting the Beatrice Offshore Windfarm (BOWF) to shore.
SSE Networks (SSEN) yesterday submitted a 'final needs case' for the Shetland transmission licence to energy regulator Ofgem.
Britain's energy watchdog is scrutinising suppliers over their complaints handling after finding more than half of customers remain unhappy with how grievances have been dealt with.
The incoming energy price cap will save 11 million households around £75 a year on average under plans to cap rip-off tariffs at £1,136, energy watchdog Ofgem has announced.
Energy giant British Gas has paid out £2.65 million after regulator Ofgem found it overcharged more than 94,000 customers switching provider and wrongly imposing exit fees on thousands of households.
Energy regulator Ofgem is to increase the level of the safeguard tariff which protects five million households from being overcharged.
The UK's gas and electricity markets regulator has set out proposals to take forward reforms to support the introduction of millions of new electric vehicles to Britain's roads.
The former deputy chair of the competitions commission who recommended an energy price cap is the preferred candidate to take the reins at Ofgem.
Big Six energy giant SSE has been fined £1 million for issuing inaccurate and misleading annual statements to pre-payment meter customers between 2014 and 2015, regulator Ofgem has announced.
The energy regulator has launched a probe into Utility Warehouse over its treatment of customers in debt.