Customers have been paying too much for their electricity for seven years because regulator Ofgem set the bar too low for networks, the spending watchdog has said.
Gas and electricity suppliers will undergo independent audits of their customer services operations and financial strength under proposed new rules unveiled by the energy watchdog.
Moneysupermarket found comfort in its energy division in the last three months as fears that Ofgem’s new price cap would make customers less likely to change energy supplier, proved false.
Big Six energy supplier E.ON will become the UK's biggest renewable power firm from Tuesday as bosses revealed they would only provide electricity from renewable generation for its 3.3 million customers, the company announced.
A renewable energy supplier has been fined £350,000 by the UK regulator over failings for its customers.
More than 250,000 customers have been moved on to expensive energy deals after their suppliers went bust, new research has revealed.
A new £140,000 initiative has been launched to help tackle fuel poverty in vulnerable homes in the north of Scotland.
Citizens Advice has called for tighter licensing rules for new energy companies after finding an increasing number are delivering poor customer service.
In 2019 energy and utility companies face the challenges of an industry rapidly diversifying, decentralising and digitising.
U.K. utilities may have to delay or give up on building power stations as new generators won only a fraction of the capacity offered in a tender to provide backup electricity.
U.K.’s biggest utilities may look like real bargains compared with their European peers. So why aren’t investors piling in?
Home energy use is finally exciting to people. Unfortunately for the traditional utilities, it’s not because of them.
The owner of energy provider npower has revealed it will slump into the red after taking a 2.1 billion euro (£1.6 billion) hit on its UK and German power stations.