Specialist consultancy Arrowdawn is celebrating 21 years of ensuring energy firms – and their employees – are making the most of their investment in network and communications technology.
Founded by managing director Gordon Adie in 2000, Arrowdawn today supports 300 offices across 25 countries, with the majority of its clients operating in the oil, gas and renewables sectors.
Arrowdawn’s Aberdeen-based NOC (network operations centre) monitors 3,300 sensors and 1,100 network devices 24 hours a day, 365 days a year.
Its team of network engineers – based in Aberdeen, Inverness and Kirkcaldy – collectively has almost 100 years’ technical expertise in the networks and communications arena.
Arrowdawn is a Cisco Select Partner, Fortinet Select Partner and Meraki partner, with a focus on network security.
Gordon, formerly a network manager at Shell and BP, said: “Arrowdawn has been built on an unrelenting commitment to quality client service, with a focus on finding solutions through our root cause analysis methodology. This ensures systems are constantly reviewed and improved, leading to robust cyber security and greater operational network integrity.
“What’s the point of having ‘Ferrari-level’ IT infrastructure and running it on a potholed surface? We’re all about ensuring our clients’ operations run smoothly – with certainty and confidence. Our ethos is centred around the maxim of communicate, prioritise, deliver.
“The recent rise in remote working has created new cyber security risks and much of our work in recent times has been around network security.
“We are proud to be a niche service provider and delighted to be celebrating our 21st anniversary in business.”
A key part of Arrowdawn’s growth has centred upon collaboration with IT firms and in-house IT teams. This has proved fruitful with the project leads complemented by Arrowdawn’s networks, communications and security expertise.
A recent example of this strategic approach in action involved the creation of a new network after a global multi-billion-pound turnover business hived off a division. Arrowdawn designed and implemented a global WAN (wide area network) for the newly-formed company.
The new network spans 16 countries with 500 users and leverages multiple network technologies, such as Cisco branch networks for wireless and LAN (local area network) switching, Fortigate next-generation cloud firewalls, redundant site-to-site VPN (virtual private network) inter-connectivity and remote-access SSL (secure socket layer) VPN.
Arrowdawn’s client base includes Scottish businesses with multiple sites, through to projects for operators, global oilfield service firms and the leading UK air navigational services provider.
Recent projects involved network configuration, creation of ‘guest’ networks, Wi-Fi 6, 5G networks and internet of things (IOT) support and integration, AWS and Azure, cloud-based networks, firewall implementation and multi-factor authentication (MFA) for enhanced cyber security following the rise in hybrid working.