Leading industry body calls for Ofgem to ‘deliver, not delay, net zero’
Ofgem must help “deliver, not delay, net zero” in its final price control determinations, a leading industry body has warned.
Ofgem
SSE slapped with £2m fine for power plant mistake
Britain's energy regulator has fined SSE more than £2 million for a 2016 blunder which is likely to have pushed up wholesale electricity costs.
British Gas pays £1.7m over top-up blunder that threatened vulnerable in winter
British Gas will avoid potentially costly enforcement by the energy regulator after agreeing to pay £1.73 million for not telling some customers they would need to top up their meter cards at a different shop until almost a month after the switch.
Energy bills set to drop by up to £95 as Ofgem cuts price cap
Ofgem has said it will slash bills for around 15 million households by as much as £95 as the regulator reduced its cap on energy bills to their lowest level yet.
Ofgem plan could ‘hinder green recovery’, energy bosses warn
The bosses of some of Britain's biggest energy companies have warned that Ofgem could get bogged down in a lengthy battle over a plan they believe will set back the UK's drive to build a green recovery after the coronavirus crisis.
Western Isles transmission link could unlock £2bn investment and create ‘hundreds’ of jobs
The approval of a Western Isles power link could unlock around £2 billion in investment and create “hundreds” of jobs for the region, a local councillor has claimed.
Mainland link approval forces giant Shetland wind project to show ‘sufficient evidence’ of plans
A giant Shetland wind farm project has received a significant shot in the arm after an energy regulator said it is ready to rubber stamp proposals for an energy link with mainland Scotland.
It’s getting personal – the changing face of customer experience
The quality of the customer experience in the UK energy sector is a topic that attracts increasing attention, manifesting itself in a range of consumer surveys and press commentary.
Ofgem urged to protect customers in pursuit of decarbonisation
A consumer watchdog has urged Ofgem to bring people along on the road to net zero as the regulator presented its plan to help decarbonise the UK.
Customers paying too much for electricity due to low bar set by Ofgem – National Audit Office
Customers have been paying too much for their electricity for seven years because regulator Ofgem set the bar too low for networks, the spending watchdog has said.
Big returns for energy investors leaves customers with £800m bill, spending watchdog claims
Customers have been paying too much for their electricity for seven years as regulator Ofgem set the bar too low for networks, the spending watchdog has said.
Ofgem launches investigation into £1.3billion Western Link cable
Energy regulator Ofgem has launched an investigation into a £1.3billion subsea cable which transports renewable energy between Scotland, England and Wales.
Exclusive: Highland offshore wind farms paying £20m more per year than English projects
Mammoth Highland offshore wind farms are footing a bill of around £20 million more per year than English projects to connect to the grid, according to the builder of what will be Scotland's biggest wind venture.
SSE announces plans to axe Peterhead Power Station jobs
Energy giant SSE has announced it is slashing jobs at a north-east power station following years of uncertainty.
Three energy firms pay £10.5m over August power cuts – what can we learn?
Ofgem has published its report on the electricity disruption which occurred on the 09 August 2019 resulting in supply being lost to over one million customers for a total period of 45 minutes.
Three energy firms to pay £10.5m over August power cuts
Three companies will pay £10.5 million to the energy watchdog's redress fund over the power cuts in August which left more than one million customers without power and caused travel chaos, regulator Ofgem has said.
Failed suppliers, a price cap and the fall of the Big Six
After nine failed suppliers, major takeovers and a price cap on bills, the energy sector has faced another bruising year which seemed to mark, once and for all, the end of the Big Six.
Energy supplier stung for £1.5m after overcharging customers
Energy provider iSupply will pay £1.5 million after it overcharged thousands of customers for their energy and kept it from regulator Ofgem.
Inaccuracy of bills most common complain from energy customers, charity claims
Energy customers are still struggling to get accurate bills despite it being "the very least they should expect", according to Citizens Advice.
SSEN submits multi-billion business plan for north of Scotland
Scottish and Southern Electricity Networks (SSEN) has submitted a north of Scotland business plan that will look to slash emissions and connect north-east wind farms over five years.
Lower energy bills expected as Ofgem slashes network revenues
Energy bills look set to fall next year after Ofgem slashed the revenues that network companies are allowed to collect by nearly £1 billion as the cost of borrowing fell.
Ofgem rips up licences linked to energy suppliers
Ofgem has ripped up 26 gas and electricity licences linked to just five men, as the regulator faces calls to clamp down on pre-packaged energy suppliers after a string of failures in the sector.
British Gas wins legal challenge against Ofgem over price cap calculations
British Gas has won its appeal against regulator Ofgem over claims the way the energy price cap had been calculated was unfair, a court has ruled.
Scottish Power boss calls out smaller rivals on ‘green’ credentials
Scottish Power is greener than many of its smaller rivals who trade "pieces of paper" that allow them to claim they offer 100% renewable electricity, the company's boss has said.
Toto Energy ceases to trade
Toto Energy, which supplies around 134,000 domestic customers, has ceased to trade, Ofgem said.